Immediate multichannel attention
Answers questions about hours, location, indicative prices and availability by WhatsApp, call, email or forms.
Commercial and scheduling system
It is not an improvising bot. It is a digital reception desk with approved answers and professional escalation
In aesthetic clinics, value comes from replying quickly without promising results, booking the right assessment and keeping follow-up active without overwhelming the team.
Assessments booked
Suggests slots, confirms minimum data, sends reminders and reduces friction before the first visit.
Prudent qualification
Prioritizes by treatment interest, urgency, budget and availability without entering clinical diagnosis.
Fewer no-shows
Activates confirmations, reminders and recovery of cancelled appointments to protect schedule slots.
Post-visit follow-up
Reminds about checkups, answers administrative questions and alerts the team if a sensitive inquiry appears.
GDPR and data control
Workflows with data minimization, documented providers and clear rules to avoid processing unnecessary clinical information.
How it works
From first message to confirmed assessment, with team control
AI does not replace the professional. It filters, schedules, documents and escalates when the conversation requires clinical judgment.
1
Captures the inquiry
Identifies channel, treatment of interest, schedule, location and reason for visit.
2
Books the assessment
Suggests available slots and confirms the appointment with clear instructions.
3
Reduces no-shows
Sends reminders and reschedules in an orderly way when the patient cannot attend.
4
Escalates sensitive cases
When there is a medical question, reaction, contraindication or sensitive case, it summarizes and routes to the team.
+28%
more requests handled outside business hours
-19%
fewer unconfirmed appointments
1 view
schedule, leads and follow-up
Quick estimator
Calculate how much time and how many opportunities your reception can recover
It is an initial estimate to guide the diagnosis. On the call we review real volume, treatments, schedule, channels and no-show rate.
NOVAIX automates first response, FAQs, bookings, reminders and reactivation. It does not diagnose or replace professional instructions.
17h
estimated operational time recoverable per month
42
inquiries that could receive automatic follow-up
4.2h
less weekly workload for reception
NOVAIX pilot
A pilot focused on scheduling and conversion, with clear clinical limits
We start with a measurable workflow: incoming inquiry, assessment, reminder, attendance and follow-up. Anything requiring professional judgment is escalated.
Includes
- Audit of current channels: WhatsApp, phone, Instagram, forms, email and CRM.
- Map of treatment FAQs with answers approved by the clinic.
- Assessment automation: acquisition, booking, confirmation, reminder and rescheduling.
- Tracking dashboard with inquiries, appointments, no-shows, reactivations and human handoffs.
WhatsApp
Calls
Instagram
Email
FAQ
Common questions before automating an aesthetic clinic
Can AI talk about treatments?
Yes, informatively and with texts approved by the clinic. It does not diagnose, does not promise results and routes clinical questions to the professional team.
Can it handle prices and promotions?
It can explain authorized ranges, conditions and promotions. If there is a personalized case, negotiation or clinical question, it routes to reception or management.
How are sensitive data handled?
The pilot is designed with data minimization, channel permissions, documented providers and rules to avoid collecting unnecessary clinical information.
Does it help if we receive many Instagram inquiries?
Yes. We can organize intake from Instagram, WhatsApp, forms and calls so every opportunity ends in a booking or measurable follow-up.
Other businesses
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Want to see our experience with other businesses?
We have grouped the landing pages by sector so you can see how automation changes depending on customer type, schedule and inbound channel.
Want to see what we would automate in your clinic?
In 30 minutes we review your channels, schedule, no-shows and follow-up. You leave with a clear map of what is worth automating first.