Simpler processes
We turn manual, repetitive tasks into clear digital workflows that save time and reduce errors.
At NOVAIX, we design and develop custom software to digitize processes, connect tools and improve how your business works. We apply automation and AI where they deliver real value, from initial analysis through implementation.
Technology built for business: we develop solutions with a GDPR and LOPD-GDD approach, data minimization and security controls from the design stage.
Solutions for companies ready to digitize, automate and grow.
We build software and digital systems that solve real problems, connect operations and help companies work better.
We turn manual, repetitive tasks into clear digital workflows that save time and reduce errors.
We integrate tools, data and teams to remove duplication and keep information up to date.
We design around your operations instead of forcing your business into a generic tool.
We develop in stages, measure results and add automation and AI when they deliver value.
Digital transformation should not mean losing control. Our approach puts privacy, traceability and data minimization at the center of every solution.
Before development we define what data the solution needs, how it is used, who can see it, where it is hosted and how it is retained. The goal is to create a useful, measurable system proportional to the process it improves.
When a process calls for it, we add specialized agents that connect tools, execute tasks and help your team make better decisions.
The goal is not to add technology for its own sake, but to build a system that fits the business and can evolve.
We build custom software to digitize processes, connect tools and turn real business needs into useful, maintainable systems.
We connect with your favorite tools.
Indicative references from automation projects; real impact is defined and measured for each solution.
Get a quick diagnosis for your case and goals.
Examples of how software, integrations and automation can improve real business processes.
Automated scheduling + reminders: 35% fewer no-shows and more qualified appointments.
Initial case filtering: 60% less triage time and more focus on profitable cases.
Automated post-sales support: 42% fewer repetitive tickets and higher conversion.
Use cases where we combine custom software, integrations, automation and AI according to business needs.
Bookings, reminders and 24/7 patient triage. Reduce no-shows and missed calls.
Initial case filtering, key data collection and routing to the right lawyer.
Automated booking on web/WhatsApp, price and treatment handling without queues.
Bookings, simple orders and instant answers during peak hours.
Capture leads, qualify and book viewings. Immediate property information.
Purchase assistance, cart abandonment and post-sales support with CRM integrations.
Custom software and digitization projects are scoped and quoted individually. We also offer these packaged automation and AI solutions for customer service, acquisition and operations. Prices exclude VAT.
For businesses that want to start responding better without adding complexity.
For businesses that receive inquiries across several channels and want to automate part of the sales process.
For companies that want an advanced multichannel automation system with integrations and voice.
Every business works differently. That is why, before starting, we review the case and adjust the scope to avoid paying for features that are not needed.
Prices are indicative and may vary depending on message volume, connected channels, required integrations and level of customization.
A development team specialized in custom software, digital transformation, integrations and applied AI.
Strategy, processes and digital transformation
Turns real business problems into clear, measurable digital solutions, adding automation and AI when they deliver value.
Product, integrations and deployment
Connects software, data, agents and tools such as CRM, calendars, voice and automations to build systems that work inside daily operations.
At NOVAIX, we develop custom software and tools to help companies transform digitally. Depending on each project, we integrate systems, automate processes and create AI solutions that help teams sell, respond and operate with less friction.
We work from the reality of each business: we understand your processes, connect your systems and support launch so the technology shows up as saved time, better answers and more opportunities.
We combine business vision, technical development and user experience to create useful solutions from day one.
Our goal is for any company to digitize and apply AI without complexity, using understandable, maintainable and results-driven systems.
Answers about software projects, digitization, integrations, automation and AI.
We develop web applications, portals, internal tools, management dashboards and integrations adapted to real business processes. Scope is defined after understanding how your company works and which problem needs to be solved.
Yes. Starting from scratch is not always necessary. We can extend an existing tool, connect CRM, ERP, billing or databases and remove duplicated tasks between systems.
We start by analysing the process, its users and current tools. We then propose a phased scope, priorities, integrations and a clear way to measure the outcome.
We apply a GDPR and LOPD-GDD approach from the design of each solution: data minimization, clear purpose, limited retention, access control and provider review. If the project requires it, we can propose infrastructure within the European Union and limit which external tools are involved in the workflow.
We do not use your company information to train public models without authorization. Each agent scope is defined with your documents, processes and channels, and we review what data it really needs to operate.
We apply controls proportional to the project: HTTPS connections, encryption in transit when supported by the provider, role-based access, separate credentials, relevant event logging, human escalation and limits on collected data. In advanced projects we review permissions, providers and connected integrations.
It depends on the plan and project complexity. In simple cases (Basic Plan), we usually have an assistant running within 24–72 hours once we have the required information. When CRM or other integrations are involved, the usual timeline is 5 to 10 days.
Yes. We can deploy the assistant on your website (chat widget), WhatsApp Business and other messaging channels. We can also connect it with common CRMs to register contacts, opportunities or appointments. In the first meeting we review the tools you currently use and propose the best integration path.
Before launch we define what you want to achieve: save time, handle more inquiries, generate more opportunities, etc. Then we measure clear indicators such as conversations handled, estimated time saved, opportunities or appointments generated. In Professional and Full plans we review these data with you periodically and adjust the assistant based on results.
We can work with channels such as: web widget, WhatsApp Business API, Instagram DM, Facebook Messenger, Telegram and email.
We start from your own information: website, documents, PDFs, pricing, internal processes and FAQs. With this we create and structure the assistant knowledge base, review it with you and run internal tests before going live.
If your business grows or new channels are added, the system can scale without interrupting service. If conversation volume increases steadily, we review your plan with you and propose the most appropriate fee adjustment based on real usage.
No. The plans shown on the page correspond to monthly assistant maintenance: usage, support and continuous improvement. Initial design and development are quoted separately after a first meeting where we analyze your case, channels and the processes you want to automate.
You do not need to have everything perfectly defined. Knowing your type of business, how customers contact you and which tasks or questions you would like to improve is enough for a first meeting. We then help you organize the information and define scope.
No. The goal is not to replace people, but to free them from repetitive tasks: basic questions, reminders, appointment changes, data collection, etc. Your team can focus on higher-value work: handling complex cases, making decisions and caring for customer relationships.
We do. In Professional and Full plans we periodically review how the assistant is working, detect improvements and apply adjustments: new answers, workflow changes, new services, etc. You can always request specific changes if you update prices, services or the way you work.
It is normal to adjust things at the beginning. After launch we run a follow-up phase where we gather feedback from you and your team. From there we refine messages, workflows and answers until the assistant fits how your business works.
We define your case, processes and goals. Includes a diagnosis and an initial roadmap.
30 min
Video call. We review your use cases and connect channels.
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