Immediate attention
Answers hours, location, prices, packages and availability by WhatsApp, call or form.
Commercial and operational system
A reception system that books and filters without making clinical judgments
In physiotherapy, AI must be useful and prudent: it schedules, organizes and routes clinical matters to the professional.
First visits
Books initial assessments and sessions according to availability, professional and duration.
Clinical escalation
Escalates warning symptoms, treatment questions or progress concerns to the physiotherapist.
Appointment changes
Reschedules sessions and reduces lost slots while maintaining continuity.
Reminders
Confirms appointments, sends preparation notes and reduces no-shows.
Administrative follow-up
Organizes inquiries, sessions, no-shows and reactivations without collecting unnecessary clinical information.
How it works
From first message to the right appointment, with clear clinical limits
AI helps with reception and scheduling. Healthcare judgment stays with the professional team.
1
Collects administrative reason
First visit, session, change, package, price or availability.
2
Detects sensitivity
If there is a clinical question, warning symptoms or progress concern, it routes to the physiotherapist.
3
Books or reschedules
Suggests slots and confirms preparation, location and reminder.
4
Maintains continuity
Follows up administratively on pending sessions and no-shows.
+27%first replies outside business hours
-20%unconfirmed appointments
1 viewschedule, patients and follow-up
Quick estimator
How much time does your reception consume?
Estimate the impact of automating first response, appointment changes, packages and reminders.
NOVAIX does not diagnose or prescribe. It schedules, informs and routes any clinical inquiry to the team.
Recoverable hours per month
15h
3.8hper week
122organized inquiries
NOVAIX pilot
A prudent pilot for scheduling and patient continuity
We start with first visits, changes, reminders, packages and escalation of clinical questions.
- Channel audit: WhatsApp, phone, forms, schedule and CRM.
- Map of services, durations, packages, scheduling rules and clinical limits.
- Automation for first visit, change, reminder, package and administrative follow-up.
- Dashboard with appointments, potential patients, no-shows, reactivations and handoffs.
Common connectors
- WhatsApp Business
- Clinical schedule
- Forms
- CRM or patient sheet
FAQ
Common questions before automating physiotherapy
Can it answer clinical questions?
It does not replace the physiotherapist. It can collect the question and route it with context.
Can it book first visits?
Yes. It suggests slots by duration, professional and availability.
Can it handle packages?
It can explain approved prices and packages without recommending treatment frequency.
Does it comply with sensitive data requirements?
The pilot is designed with data minimization and rules to avoid collecting unnecessary clinical information.
Other businesses
View all businesses
Want to see our experience with other businesses?
We have grouped the landing pages by sector so you can see how automation changes depending on customer type, schedule and inbound channel.
Want to see what we would automate in your physiotherapy clinic?
In 30 minutes we review your channels, schedule, services and clinical limits. You leave with a prudent and measurable automation map.