AI for veterinary clinics

Help every family without constantly interrupting the veterinary team

NOVAIX organises appointments, reminders and administrative enquiries, gathers basic context and refers health-related questions to a professional.

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24/7administrative reception
1 recordpet and request
<60sinitial response
Sector-specific system

Automation designed for everyday work in veterinary clinics

We start with repetitive processes and leave professional decisions with your team.

Veterinary scheduling

Manage requests for consultations, vaccinations, check-ups, surgery or follow-up.

Pet details

Collect species, name, age and the general reason for the visit while minimising data collection.

Priority referral

Recognise urgency-related phrases and ask the client to contact the designated clinic or service.

Reminders

Automate vaccination, check-up and treatment reminders only under approved rules.

Product enquiries

Organise questions about food, orders or availability and refer them when needed.

Professional oversight

It never diagnoses or recommends medication; clinical decisions remain with the vet.

How it works

From the first enquiry to a clear next step

Each workflow has defined boundaries, owners and escalation rules.

1
Identify

Record the client, pet and request type.

2
Classify

Distinguish appointments, follow-ups, products and potential emergencies.

3
Respond

Provide approved administrative information.

4
Scale

Give the clinical team the context without providing medical judgement.

Frequently asked questions

What NOVAIX automates and where people remain in control

Can it assess a veterinary emergency?

It does not replace clinical triage. When predefined signs appear, it provides the approved emergency contact and escalates to the team.

Can it send vaccination reminders?

Yes, using dates and consent recorded in an authorised source.

Can it handle multiple clinics?

It can separate calendars, opening hours, services and rules by clinic.

Other sectors

Explore automation for other businesses

Each page adapts the solution to the sector's customers, calendars, data and decisions.

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Which repetitive process is holding your team back?

We review your channels, workload, tools and boundaries to propose a practical first workflow.

Shall we make it work for your business?

Tell us how you work and what you want to improve. Together, we’ll define what to build, connect or automate.

Tell us about your project