Custom software. Meaningful connections.
We design, integrate and build solutions for small and midsize businesses. Starting with the way you work, using the technology your project needs.
Connect calls, your website, forms, messaging, social media and email so your team can continue each conversation with context.
Illustrative example · Communication
We define which channels to connect, what data to share and when a person should step in. We start with one workflow, not by automating everything.
I’m interested in this solutionConnect your CRM, ERP, calendars and other tools through custom integrations. Less scattered information, more continuity in your work.
Illustrative example · Operations
We review each tool’s APIs, permissions and limits before defining the integration. Your team approves the rules and stays in control.
I’m interested in this solutionOrders, inventory, billing or internal portals in an application designed around your processes. Without forcing you to change how you work.
Illustrative example · Custom software
First we map the process with you. Then we build a useful first version, test it with your team and evolve it in stages.
I’m interested in this solutionExplore what we can connect, build or automate for your business.
Explore all industriesEvery connection is assessed against your tools, permissions and project scope.
Your business and goals
The solution and its scope
Development and integration
Implementation and improvement
Custom projects and automation plans based on scope.
Explore plans and projectsWe build software and digital systems that solve real problems, connect operations and help companies work better.
We turn manual, repetitive tasks into clear digital workflows that save time and reduce errors.
We integrate tools, data and teams to remove duplication and keep information up to date.
We design around your operations instead of forcing your business into a generic tool.
We develop in stages, measure results and add automation and AI when they deliver value.
Digital transformation should not mean losing control. Our approach puts privacy, traceability and data minimization at the center of every solution.
Before development, we define what data the solution needs, what it is used for, who can see it, where it is hosted and how it is retained. The aim is to build a useful, measurable system proportionate to the process it improves.
When a process calls for it, we add specialized agents that connect tools, execute tasks and help your team make better decisions.
The goal is not to add technology for its own sake, but to build a system that fits the business and can evolve.
We build custom software to digitize processes, connect tools and turn real business needs into useful, maintainable systems.
We connect with your favorite tools.
Before implementation, we agree on what to measure and establish a baseline. We then compare the process results.
Get a quick diagnosis for your case and goals.
Illustrative examples, not client results. Scope and objectives are defined for each business.
A connected calendar with confirmations and reminders helps the team track appointments and identify no-shows.
Initial information gathering organises enquiries before a professional reviews each case.
Order enquiries are linked to their status; issues requiring judgement are referred to the team.
Custom software and digitization projects are assessed and quoted individually. We also offer these packaged automation and AI solutions for customer service, lead generation and operations. Prices exclude VAT.
For businesses that want to start responding better without adding complexity.
For businesses that receive inquiries across several channels and want to automate part of the sales process.
For companies that want an advanced multichannel automation system with integrations and voice.
Every business works differently. That is why, before starting, we review the case and adjust the scope to avoid paying for features that are not needed.
Prices are indicative and may vary depending on message volume, connected channels, required integrations and level of customization.
A development team specialized in custom software, digital transformation, integrations and applied AI.
Strategy, processes and digital transformation
Turns real business problems into clear, measurable digital solutions that are easy to adopt, incorporating automation and AI where they add value.
Product, integrations and deployment
Connects software, data, agents and tools such as CRMs, calendars, voice systems and automations to build systems that work within everyday operations.
At NOVAIX, we develop custom software and tools to help companies transform digitally. Depending on each project, we integrate systems, automate processes and create AI solutions that help teams sell, respond and operate with less friction.
We work from the reality of each business: we understand your processes, connect your systems and support launch so the technology shows up as saved time, better answers and more opportunities.
We combine business insight, technical development and user experience to create useful solutions from day one.
Our goal is to help any business digitize and apply AI without unnecessary complexity, with systems that are easy to understand, maintainable and results-oriented.
Answers about software projects, digitization, integrations, automation and AI.
We develop web applications, portals, internal tools, management dashboards and integrations tailored to real business processes. We define the scope after understanding how your business works and what problem it needs to solve.
Yes. Starting from scratch is not always necessary. We can extend an existing tool, connect CRM, ERP, billing systems or databases, and eliminate duplicate tasks across systems.
We start by analysing the process, users and current tools. We then propose a phased scope, priorities, integrations and a clear way to measure the outcome.
We take a GDPR and LOPD-GDD approach from the design of each solution: data minimization, a clear purpose, limited retention, access control and supplier reviews. If the project requires it, we can propose infrastructure within the European Union and limit which external tools are involved in the workflow.
We do not use your company information to train public models without authorization. Each agent scope is defined with your documents, processes and channels, and we review what data it really needs to operate.
We apply controls proportional to the project: HTTPS connections, encryption in transit when supported by the provider, role-based access, separate credentials, relevant event logging, human escalation and limits on collected data. In advanced projects we review permissions, providers and connected integrations.
It depends on the plan and project complexity. In simple cases (Basic Plan), we usually have an assistant running within 24–72 hours once we have the required information. When CRM or other integrations are involved, the usual timeline is 5 to 10 days.
Yes. We can deploy the assistant on your website (chat widget), WhatsApp Business and other messaging channels. We can also connect it with common CRMs to register contacts, opportunities or appointments. In the first meeting we review the tools you currently use and propose the best integration path.
Before launch we define what you want to achieve: save time, handle more inquiries, generate more opportunities, etc. Then we measure clear indicators such as conversations handled, estimated time saved, opportunities or appointments generated. In Professional and Full plans we review these data with you periodically and adjust the assistant based on results.
We can work with channels such as: web widget, WhatsApp Business API, Instagram DM, Facebook Messenger, Telegram and email.
We start from your own information: website, documents, PDFs, pricing, internal processes and FAQs. With this we create and structure the assistant knowledge base, review it with you and run internal tests before going live.
If your business grows or new channels are added, the system can scale without interrupting service. If conversation volume increases steadily, we review your plan with you and propose the most appropriate fee adjustment based on real usage.
No. The plans shown on the page correspond to monthly assistant maintenance: usage, support and continuous improvement. Initial design and development are quoted separately after a first meeting where we analyze your case, channels and the processes you want to automate.
You do not need to have everything ready. Knowing your type of business, how customers contact you (phone, WhatsApp, website...) and which tasks or questions you would like to automate is enough for an initial meeting. From there, we help you organize the information and define the assistant's scope.
No. The goal is not to replace people, but to free them from repetitive tasks: basic questions, reminders, appointment changes, data collection, etc. Your team can focus on higher-value work: handling complex cases, making decisions and caring for customer relationships.
We do. In Professional and Full plans we periodically review how the assistant is working, detect improvements and apply adjustments: new answers, workflow changes, new services, etc. You can always request specific changes if you update prices, services or the way you work.
It is normal to adjust things at the beginning. After launch we run a follow-up phase where we gather feedback from you and your team. From there we refine messages, workflows and answers until the assistant fits how your business works.
Email us directly or book a video call with the team.
info@novaix.es
30 min
Video call. We review your use cases and connect channels.
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